Shipping & Returns
Shipping Policy
Welcome to Energy Crew Fits! We are committed to delivering your gym wear essentials in a timely manner, ensuring they reach you in perfect condition. Our shipping methods are efficient, and our packaging is designed to protect your items during transit. We offer competitive shipping costs to make your shopping experience hassle-free.
At Energy Crew Fits, we prioritize transparency and aim to provide a seamless shipping experience. We want you to shop with confidence, knowing that your order will be handled with care.
Order Processing
Orders are processed within 1–3 business days (excluding weekends and holidays). Processing times may be extended during launches, promotions, or high-volume periods.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout.
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
Delivery times are estimates and not guaranteed due to carrier delays, weather, or other circumstances beyond our control.
International Shipping
EnergyCrew ships worldwide. International shipping rates and delivery times vary by destination. Customers are responsible for any customs duties, taxes, or import fees.
Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Address Accuracy
Please ensure your shipping address is correct at checkout. EnergyCrew is not responsible for packages lost, delayed, or misdelivered due to incorrect or incomplete addresses.
Return & Exchange Policy
At Energy Crew Fits, customer satisfaction is our top priority. If you change your mind about a purchase or encounter any issues with our products, our straightforward return and exchange policy has got you covered. We believe in making the process simple and hassle-free, ensuring that you can shop with peace of mind.
We are dedicated to ensuring that you are satisfied with your purchases from Energy Crew Fits. Our goal is to provide a positive shopping experience, and our return and exchange policy reflects our commitment to your satisfaction.
Return Window
Returns must be requested within 14 days of delivery.
Return Eligibility
Items must be:
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Unworn, unwashed, and unused
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In original condition with all tags attached
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Free of makeup, deodorant, scent, or alterations
Items that do not meet these conditions will not be accepted.
Final Sale & Non-Returnable Items
Items marked Final Sale, gift cards, and accessories or intimates (if applicable) are non-returnable and non-exchangeable.
How to Start a Return
Email ecrewfits@gmail.com with your order number and reason for return. Approved returns will receive return instructions by email.